ArtemisChat Privacy Policy
Last Updated: February 20, 2026
This Privacy Policy describes how Artemis Systems, LLC, a Delaware limited liability company (“ArtemisChat,” “Company,” “we,” “us,” or “our”), collects, uses, stores, and protects information when you use the ArtemisChat platform (the “Service”).
By using the Service, you agree to this Privacy Policy.
1. Scope
This Privacy Policy applies to:
- The ArtemisChat website (artemischat.com)
- Messaging features
- Group discussions (“Rooms”)
- Automated translation services
- Document uploads and storage
- All related services
This policy does not apply to third-party websites or services linked from ArtemisChat.
2. Information We Collect
We collect the following categories of information:
2.1 Account Information
- Name
- Email address
- Password (encrypted)
- Organization name (if provided)
- Subscription and billing details
2.2 Communication Content
When you use ArtemisChat, we process:
- Messages you send or receive
- Uploaded documents
- Attachments
- Translation inputs and outputs
We process this data solely to provide the Service.
2.3 Usage Information
We may collect:
- IP address
- Device type
- Browser type
- Log data
- Access timestamps
- Feature usage metrics
This helps us maintain security and improve the Service.
2.4 Payment Information
Payments are processed by third-party payment processors (e.g., Stripe).
We do not store full credit card numbers.
We may receive limited billing metadata (such as subscription status or transaction ID).
3. How We Use Information
We use information to:
- Provide and operate the Service
- Deliver automated translations
- Store and transmit messages
- Process payments
- Authenticate users
- Maintain security
- Detect fraud or abuse
- Comply with legal obligations
- Improve platform functionality
We do not sell personal data.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data under the following legal bases:
- Contract performance (providing the Service)
- Legitimate interests (security, improvement, fraud prevention)
- Legal obligations
- Consent (where required)
5. Data Storage & Retention
5.1 Storage Location
Data is stored in secure cloud infrastructure located in the United States or other regions where our service providers operate.
5.2 Retention
We retain data:
- While your account is active
- As necessary to provide the Service
- As required for legal, tax, or compliance purposes
- As needed to resolve disputes or enforce agreements
You may request deletion of your account.
Certain information may be retained where legally required.
6. Security Measures
We implement commercially reasonable safeguards, including:
- HTTPS encryption in transit
- Encryption at rest (where supported)
- Access controls
- System monitoring
- Authentication mechanisms
However, no system is completely secure.
You are responsible for safeguarding your account credentials.
7. International Data Transfers
If you access ArtemisChat from outside the United States, your information may be transferred to and processed in the United States.
By using the Service, you consent to such transfers.
Where required by law, we rely on appropriate safeguards for cross-border data transfers.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to certain processing
- Data portability
- Withdraw consent (where applicable)
To exercise your rights, contact:
We may require identity verification before fulfilling requests.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect
- Request deletion of personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information
ArtemisChat does not sell personal information.
Requests may be submitted to:
11. Professional Responsibility
If you use ArtemisChat in a professional capacity (including legal practice), you are responsible for ensuring your use complies with:
- Client confidentiality obligations
- Ethical rules
- Data protection regulations
- Applicable professional standards
ArtemisChat does not assume responsibility for compliance obligations specific to your profession.
12. Children’s Privacy
ArtemisChat is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted with a revised “Last Updated” date.
Continued use of the Service constitutes acceptance of the updated policy.
14. Contact
Artemis Systems, LLC
support@artemischat.com
https://artemischat.com